Using heat safely

Wear heat products over a thin layer of clothing, never on bare skin, and start on the lowest setting.

Check your skin every 30 minutes. Stop if it looks red or feels uncomfortable.

Don't sleep in a heat product on a high setting. An auto-off is a backup, not a reason to skip checks.

Don't use heat on your belly if you're pregnant, or anywhere you have reduced feeling, diabetes or poor circulation, or have pain-relief creams or patches on, unless your doctor says it's fine.

Keep heat products away from children and pets, and never use them in water.

Our products give comfort and warmth. They are not medical devices. For severe or new pain, please see a doctor.

Washing

Always remove any heat unit and battery before washing.

Follow the care label on each piece. If in doubt, hand wash in cool water with a mild detergent and air dry flat, away from direct heat.

Don't bleach, tumble dry or iron.

Charging and storage

Use the cable that came in the box with a standard USB plug.

Don't leave anything charging overnight or unattended.

Store in a cool, dry place.

Sizing

Each product page has its own size guide. Between sizes? Email service@frolikovip.com with your measurements and the product, and we'll tell you which size fits.